Information Policy Statement

Effective Date: September, 13, 2025.

At Munay Arte Ecuador, we value your privacy and are committed to safeguarding your personal information. This Information Policy Statement outlines how we collect, use, protect, and disclose the information we collect from you when you interact with our website, make a purchase, or engage with us through social media platforms, including but not limited to Facebook, Instagram, and Messenger, in compliance with Meta’s guidelines and applicable data protection laws.

  1. Information We Collect

When you visit our website or interact with our store, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, shipping and billing addresses, and payment information. We collect this information when you create an account, place an order, or contact our support team.
  • Transaction Data: Details of the products you purchase, your payment methods, and other transaction-related data.
  • Usage Data: We collect information on how you use our website, including browsing history, search queries, time spent on our pages, and your interactions with advertisements.
  • Device and Location Information: When accessing our store, we may collect data on your device, browser type, IP address, and location (if permitted).
  • Social Media Interactions: If you interact with our store via Meta-owned platforms, such as Facebook or Instagram, we may receive information that you have shared with us through those channels, such as likes, comments, shares, and other engagement data.
  1. How We Use Your Information

We use the information we collect to enhance your shopping experience and for the following purposes:

  • Processing Orders: To fulfill and deliver your orders, process payments, and provide customer support.
  • Personalizing Your Experience: To personalize your content and product recommendations based on your preferences and behavior.
  • Marketing and Promotions: To send you promotional materials, offers, and updates about new products and services, in accordance with your communication preferences.
  • Improving Our Services: To analyze user behavior and improve our website’s functionality, performance, and content.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and requests from legal authorities, including Meta’s policies.
  1. How We Protect Your Information

We are committed to protecting your personal data from unauthorized access, disclosure, alteration, or destruction. We implement a range of security measures, including encryption, firewalls, and secure payment gateways, to safeguard your personal information.

However, please note that while we strive to protect your data, no online transmission or storage method can be completely secure. We encourage you to take precautions when sharing sensitive information, such as using strong passwords and logging out after use.

  1. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We work with trusted third-party companies that provide services such as payment processing, order fulfillment, and marketing. These partners are only given access to your data to perform the services on our behalf and are required to protect your information.
  • Meta and Other Social Media Platforms: If you interact with our store through Meta’s platforms (e.g., Facebook or Instagram), we may share information with Meta for advertising and analytics purposes. Meta uses this data in accordance with its own privacy policies.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, legal proceedings, or requests from law enforcement.
  1. Your Rights and Choices

We value your control over your personal data. In line with fair privacy practices and global data protection regulations, you have the right to:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can update or correct your personal information at any time through your account settings or by contacting us.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements and retention policies.
  • Opt-out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or adjusting your communication preferences in your account settings.
  • Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our site.
  1. Changes to This Policy

We may update this Information Policy Statement from time to time to reflect changes in our practices, legal requirements, or Meta’s policies. We will notify you of significant changes by posting an updated policy on our website and providing a prominent notice.

  1. Contact Us

If you have any questions or concerns about this Information Policy Statement or our data practices, please feel free to contact us at:

Munay Arte Ecuador.
Email: munayarteec@gmail.com
Phone: +593 0999663677
Address: Juan Chipre Oe2-154 y Alejandro Ponce, Quito-Ecuador.

This policy ensures you’re being transparent about your data collection, how it is used, and how customers can manage their information. It’s aligned with Meta’s guidelines around privacy and data security, which helps build trust with your users, especially if you engage in Meta’s ad platforms or collect data via their services.